This is to avoid physical contact between drivers and customers.

Mr D now has an option for “drop off” deliveries on their food delivery app. When this option is selected, drivers will place a customer’s food order at a specified point outside of the customer’s home. This is to avoid physical contact to curb the spread of Covid-19. In fact, Mr D has instructed its drivers to avoid physical contact with customers as far as possible to adhere to the government’s call for social distancing.